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Authentic Service Authentic Sales Authentic Leadership
Authentic ServicesIt’s about Real People delivering Real Service! Reach out and touch someone!  Keep your promise to your customers with Authentic Service!authentic salesDiscover the secret to keeping your customers for life! Be on your mark!  Get set! Get fast results with Authentic Sales workshop.authentic leadershipLive a legacy!  Make a real difference to your people!  Inspire. Excite. Motivate. Lead.  Authentic Leadership workshop is the key to unlocking legacy leadership!
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Managing in a Downturn - On the Road Less Travelled
Wednesday, 30 July 2008
How are you preparing for tougher times ahead?  The conventional management response during a declining economy would be thinking ‘which business units to close and what costs to cut?’   
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Training benefits! What’s your return on investment (ROI)?
Sunday, 15 June 2008

Not too long ago during a conversation with a general manager, he made a comment that gripped my mind and I would like to talk more about it in this month’s management e-news.   The manager said his company has been training the employees however he said ‘training could not change the employees’.   

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Service Innovation - The Next Corporate Buzzword
Thursday, 28 February 2008

Flipping through the pages of The Borneo Post recently, I stopped to read the full page advertisement of Panasonic.  I do like their motto ‘Ideas for Life’ which is appropriately coined for this competitive and global economy and the picture of a huge light bulb in the center-page with the words, ‘Questions Breed Ideas is a clever representation of their marketing intent.

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