Seminar Agenda

0830-0900: Registration and Collection of seminar materials and delegate goodie bag

0900-0945: Why eBusiness matters to you as CEOs, entrepreneurs and professionals?

• Definition and scope of e-Business
• How e-Business has transformed the global Business Landscape
• Statistics of e-Business impact in the areas of transactions and market
• Benefits of e-Business to operations, partners, suppliers, staffs and customers
• How e-Business changes the 'rules of the game' in commerce and trade

0945-1030: e-Business is more than just website and can be a blessing or a curse.

• Difference between e-Business and e-Commerce
• Three pillars of success in terms of People, Process and Technology
• Different forms of Internet presence and capabilities
• When is e-Business a blessing and when it becomes a curse

1030-1100: TEA BREAK

1100-1145: What's your Return on Investment (ROI) on e-Business?

• What are the potential costs?
• What are the benefits - tangible and intangible?
• Productivity Gains
• Cost Reductions
• Market Gain and Increase in Revenue
• How to calculate payback or ROI?
• How to reduce your risks?

1145-1230: How e-Business ready are you and when is a good opportunity to proceed?

• E-Business Readiness Assessment Checklist
• What types of businesses can benefit more from e-Business?
• When is it urgent and when is it important to look into e-Business?
• When is a good opportunity to proceed with e-Business and what is the first step?

1230-1400: LUNCH

1400-1445: What is the best approach to planning and implementing e-Business?

• e-Business Strategy Planning and Requirements Analysis
• e-Business Methodology and Framework
• Who you can partner to plan and implement?
• 'Big Bang' versus incremental approach to e-Business implementation

1445-1530: What are the Critical Success Factors for e-Business implementation?

• The Critical Success Factors
• How to mitigate the risks of failure?
• What are the common pitfalls to avoid?
• How to plan, track and manage e-Business implementation and deployment?

1530-1600: TEA BREAK

1600-1650: e-Business Leading Practices across Retail, Service and Hospitality Sectors

• Leading Practices of e-Business in the RETAIL INDUSTRY
• Leading Practices of e-Business in the SERVICE INDUSTRY (other than tourism and hospitality services)
• Leading Practices of e-Business in the HOSPITALITY INDUSTRY

1650-1700: Q&A and Wrap-up